Leaders pad the hard moment to soften it. The padding does the damage.
padding is almost never about the person receiving the news but about the person delivering it
100 percent!
I like this a lot, Laura- thanks for framing it like this. Couldn't agree more, and I see this as the number one missing link in every organization I've worked with.
thank you Scott!
padding is almost never about the person receiving the news but about the person delivering it
100 percent!
I like this a lot, Laura- thanks for framing it like this. Couldn't agree more, and I see this as the number one missing link in every organization I've worked with.
thank you Scott!